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Uninstall the desktop app

Remove the Clevera desktop app from a Mac or Windows PC, including its settings, sign-in, logs and permissions. Your recordings and videos in Clevera aren't affected.

Updated 4 min read

Uninstalling the Clevera desktop app removes it from your computer. Your recordings, videos and articles live in your Clevera workspace, so they stay where they are and you can keep using Clevera in the browser.

Before you uninstall

  • Let any upload finish. A recording that is still uploading is lost when you quit the app.
  • Sign out first (More → Sign out). This removes the app's sign-in from your computer. On a Mac it also revokes the sign-in on Clevera's side.
  • Quit Clevera: More → Quit Clevera. On a Mac you can also press ⌘ Q or choose Quit app from the menu bar icon; on Windows, right-click the tray icon → Quit.

Uninstall the app

  1. Delete the app

    Open Finder → Applications and drag Clevera to the Trash. Empty the Trash when you're ready.

  2. Remove leftover files (optional)

    Clevera has no uninstaller, so a few small files stay behind. To remove them, in Finder choose Go → Go to Folder… and delete each of these if it exists:

    What Location
    Settings, shortcuts and speaker notes ~/Library/Preferences/com.clevera.ai.recorder.plist
    App logs ~/Library/Application Support/com.clevera.ai.recorder
    Last update download ~/Downloads/Clevera-Update.dmg

  3. Remove the saved sign-in (optional)

    If you didn't sign out first, open Keychain Access, search for com.clevera.ai.recorder and delete the items you find.

  4. Remove Clevera from privacy settings (optional)

    Open System Settings → Privacy & Security and remove Clevera (select it and click −) from Screen Recording, Accessibility, Input Monitoring, Microphone and Camera.

  5. Remove the login item (optional)

    If you had Launch at login turned on, open System Settings → General → Login Items and remove Clevera if it's still listed.

What stays and what goes

After uninstalling
Recordings, videos and articles in Clevera Kept in your workspace
Your Clevera account and subscription Unchanged. To cancel a subscription, see Cancel or restart your subscription.
App settings, shortcuts and speaker notes Kept on the computer until you delete the leftover files
Recording consent (Mac) Kept with the settings; you won't be asked again if you reinstall without deleting them
Recordings that hadn't finished uploading Lost

Reinstall later

Download the app again and install it as usual: see Install the Clevera desktop app. If you kept the leftover files, your settings and notes come back. On a Mac, if recording fails after reinstalling, remove Clevera from Screen Recording in Privacy & Security and add it again.

Install the Clevera desktop appRequirements and installation.Update the desktop appFix problems by updating instead.Grant the permissions Clevera needs to recordPermissions you can remove.Cancel or restart your subscriptionStop paying for Clevera.