Desktop app

Install Clevera for Mac or Windows, record your screen and get recordings into Clevera.

16 articles

Install the Clevera desktop appInstall the Clevera desktop app on a Mac or Windows PC: system requirements, where to download it, and the setup steps you see the first time you open it.7 min read Sign in to the desktop appSign in to the Clevera desktop app through your browser, choose which workspace your recordings go to, and fix a sign-in that doesn't finish.5 min read Grant the permissions Clevera needs to recordTurn on the permissions Clevera needs to record: Screen Recording, Accessibility and Input Monitoring on a Mac, Screen Recording and Mouse & Keyboard Capture on Windows, plus Microphone and Camera if you use them. Fix a permission that won't stick.8 min read Understand what the desktop app capturesWhat the Clevera desktop app records while you record — screen, cursor, clicks, keystrokes, audio and camera — why the cursor isn't burned into the video, how typed text is handled, and the one-time consent screen on a Mac.6 min read Record your full screen, a display or an appRecord your whole screen, one of several displays or a single app with the Clevera desktop app: the recording window, the confirmation overlay, the countdown, and what happens when you stop.7 min read Record a window or a custom areaRecord a single window or a part of your screen with the Clevera desktop app, resize a window to a standard size such as 1920 × 1080 before you record, and fix window and area errors.7 min read Add your microphone, camera or system audioRecord your voice, your webcam or the sound from your apps with the Clevera desktop app: picking devices, the camera bubble, and when system audio is recorded or skipped.5 min read Pause, restart or cancel a recordingUse the Clevera recording control bar to pause, resume, restart, cancel or finish a recording, and learn which ways of restarting or cancelling skip the confirmation on Mac and Windows.4 min read Use keyboard shortcuts while recordingEvery Clevera desktop app keyboard shortcut on macOS and Windows — pause, restart, cancel, finish, speaker notes, hide controls — and how to change or turn them off.4 min read Use speaker notes viewers never seeKeep talking points, URLs and reminders in a sticky note that stays on top of your screen while you record but is never captured in the video.3 min read Keep desktop icons and the menu bar out of a recordingLeave desktop icons, the macOS menu bar or the Windows taskbar out of full-screen recordings, and other ways to keep notifications, private windows and clutter out of your video.4 min read Find your recording after it uploadsWhat happens after you stop a desktop recording: the upload window, where the recording opens in Clevera, processing, the 60-minute limit, and what to do if the upload fails.7 min read Change desktop app settingsEvery Clevera desktop app setting and its default on Mac and Windows — countdown, start sound, system audio, camera preview and the Mac-only app options — plus the More menu, the Windows tray menu and sending logs to support.6 min read Update the desktop appKeep the Clevera desktop app up to date on Mac and Windows, understand why an outdated app can't record, and fix an update that fails.5 min read Uninstall the desktop appRemove the Clevera desktop app from a Mac or Windows PC, including its settings, sign-in, logs and permissions. Your recordings and videos in Clevera aren't affected.4 min read Send your desktop app logs to supportSupport may ask for your Clevera desktop app logs when a recording fails or the app misbehaves. Open Submit logs on Mac or Windows, see exactly what the logs contain, send them in two clicks, or zip the files yourself if the app won't open.9 min read