# Clevera Docs > Clevera turns screen recordings into polished videos: record your screen or let the AI record a website, edit with zooms, captions and AI voice-overs, then share or embed the result. These docs cover installing, recording, editing, sharing, integrations and billing. Every page is also available as Markdown: append `.md` to its URL. The full text of all pages is at https://help.clevera.ai/llms-full.txt. ## Getting started - [Understand what Clevera makes](https://help.clevera.ai/docs/getting-started/what-clevera-makes.md): Clevera makes three kinds of thing: narrated videos from your screen recording, AI-directed social clips, and written articles. Learn what each one starts from, what it's for and what it costs. - [Make your first video from the Home prompt](https://help.clevera.ai/docs/getting-started/make-your-first-video.md): Type one sentence on Home, answer a few questions in the setup chat, check the settings on Compose and press Generate. This walks through your first video from start to finish, with what each step costs. - [Plan a video with the setup chat](https://help.clevera.ai/docs/getting-started/plan-a-video-with-the-setup-chat.md): The setup chat turns one sentence into a ready Compose setup: it picks the type, collects your material and required facts, then walks you through the settings. It's free and generates nothing until you press Generate. - [Understand how the AI makes your video](https://help.clevera.ai/docs/getting-started/how-the-ai-makes-your-video.md): What happens after you press Generate: how the AI builds a video from your recording, how the AI director designs and checks a social clip, how an article is written, and which parts you decide versus the AI. - [Choose the right video type](https://help.clevera.ai/docs/getting-started/choose-the-right-video-type.md): Every video type in Clevera, with what it's for, what it starts from, its default format, length and audio, and what it needs before you can generate. Use it to pick the type that fits your goal. - [Find your way around Clevera](https://help.clevera.ai/docs/getting-started/find-your-way-around.md): A map of Clevera's web app: the sidebar and workspace menu, what's on Home, first-run tips and the New in Clevera banner, where Create, Recordings, Usage and Trash live, who sees which items, and what works on a phone. - [Search everything with ⌘K](https://help.clevera.ai/docs/getting-started/search-your-workspace.md): Press ⌘K (Ctrl+K on Windows) to search your videos, articles, collections, templates and every page in Clevera. What it finds, the type filters, the keyboard, and who sees which results. ## Creating videos - [Pick a video type in the Create gallery](https://help.clevera.ai/docs/creating-videos/pick-a-video-type.md): Use the Create gallery to choose exactly what kind of video to make: browse the five families, preview each type, start from scratch with your own brief, and see why a card is locked. - [Write a brief that gets a good video](https://help.clevera.ai/docs/creating-videos/write-a-good-brief.md): The brief is what you tell the AI in the "Tell us about it" box. Learn the length rules, what a brief changes for each kind of video, and see weak and strong examples for every type. - [Add materials: recordings, footage, pictures, PDFs and links](https://help.clevera.ai/docs/creating-videos/add-materials.md): Give the AI something to work from: record your screen, upload or reuse a video, add pictures and PDFs, or let the AI record your app or research a website. Includes every limit per video type. - [Tell the AI how to use a picture or PDF](https://help.clevera.ai/docs/creating-videos/tell-the-ai-how-to-use-a-file.md): On how-to and product demo videos, each picture or PDF can be shown on screen or only read for facts. Learn what the AI suggests, how to pick PDF pages, add a note, and answer the "A few quick questions" sheet. - [Set the video's options with the pills](https://help.clevera.ai/docs/creating-videos/set-video-options.md): The row of pills under the Compose box holds every setting for your video: format and length, voice, captions, look, AI avatar, language, music, tone, template and AI rules. See every option and its default, per video type. - [Make a video in another language](https://help.clevera.ai/docs/creating-videos/make-a-video-in-another-language.md): Clevera makes videos and articles in 74 languages and variants. Set the Language option before you generate, or translate a finished video later. See every language, which voices speak it and what translation costs. - [Choose a voice and preview it](https://help.clevera.ai/docs/creating-videos/choose-a-voice.md): Pick who reads your video's script: one of 30 built-in voices that speak all 74 languages, a voice from your own ElevenLabs account, or an AI avatar's voice. Preview each one for free before you generate. - [Use your own ElevenLabs voices](https://help.clevera.ai/docs/creating-videos/use-your-elevenlabs-voices.md): Connect your ElevenLabs account to narrate Clevera videos with your own ElevenLabs voices, including voices you cloned. Learn what the key needs, where to add it, and how the speech is billed. - [Read the credit estimate before you generate](https://help.clevera.ai/docs/creating-videos/read-the-credit-estimate.md): Beside Generate, Compose shows an estimated credit range for your video. Learn what moves it, what the low-balance lines mean, which work is billed on top, and why it's an estimate rather than a limit. - [Fix what's missing when you press Generate](https://help.clevera.ai/docs/creating-videos/fix-whats-missing-on-generate.md): When something is missing, Generate points at the control that fixes it and says why. Here is every message you can see on the Compose page when you press Generate, what it means and how to fix it. - [Follow your video while it generates](https://help.clevera.ai/docs/creating-videos/follow-your-video-while-it-generates.md): After you press Generate, a page shows your video being made: five stages, short notes from the AI, heads-up warnings, a live preview of social clip scenes and alerts when it needs you. You can close the tab at any time. - [Answer the AI's questions during generation](https://help.clevera.ai/docs/creating-videos/answer-the-ais-questions.md): Sometimes the AI needs one fact or decision from you while it makes your video. Learn which questions it asks, how to answer each kind of card, the 10-minute deadline and what happens if you don't answer. - [Stop, retry or clear a generation](https://help.clevera.ai/docs/creating-videos/stop-retry-or-clear-a-generation.md): Stop a video that's being made, try a failed one again, or clear it off your dashboard. Learn what each button does for social clips, videos from a recording and articles, and how credits work when a run stops or fails. - [Create and apply AI rules](https://help.clevera.ai/docs/creating-videos/create-ai-rules.md): AI rules are reusable sets of instructions the AI follows on every video: your product context, audience, tone, do's and don'ts, words to use or avoid, pronunciations and custom rules. Create a rule set, apply it, and make it your workspace default. - [Find and reuse your recordings](https://help.clevera.ai/docs/creating-videos/manage-recordings.md): Where your screen recordings and uploaded videos live, how to find one on the Recordings page or in the Compose library, how to make another video from it, who can see it, and when unused recordings are deleted automatically. ## Social clips - [Make your first social clip](https://help.clevera.ai/docs/social-clips/make-your-first-social-clip.md): Make a short, motion-designed social clip from your website: pick a type, research the site, write a short brief, check the settings and effort, then follow the AI director while it builds every scene. - [Choose a social clip type](https://help.clevera.ai/docs/social-clips/choose-a-social-clip-type.md): Social clips come in 13 kinds, from a Feature spotlight to an Event promo. See what each one is for, the format and length it starts on, whether it speaks, and what it needs from you. - [Choose an effort level](https://help.clevera.ai/docs/social-clips/choose-an-effort-level.md): Effort sets how much care the AI director puts into a social clip. Medium is quick and clean, High (the default) checks each scene as it is built, and Extra reviews every scene again. Higher effort takes longer and uses more credits. - [Set the format, size and length](https://help.clevera.ai/docs/social-clips/set-clip-format-and-length.md): Set a social clip's shape and length with the Format pill: four common aspect ratios, four more sizes, a custom size in pixels, and lengths from about 35 seconds to about 4 minutes. Some lengths hide for shapes whose platforms cap video length. - [Pick a look: styles, palettes and colors](https://help.clevera.ai/docs/social-clips/pick-a-look.md): The Look sets the visual style every scene of a social clip follows. Leave it on Automatic, or pick one of seven styles and keep its colors, swap in one of ten palettes, or set up to five colors of your own. - [Add an AI avatar and set its screen time](https://help.clevera.ai/docs/social-clips/add-an-ai-avatar.md): Add an AI avatar who presents your social clip on camera, pick their look, and choose how much of the clip they're on screen. Avatars are on paid plans and add credits on top of the clip's estimate, based on screen time. - [Make an offer, event or customer-story clip](https://help.clevera.ai/docs/social-clips/make-offer-event-customer-story-clips.md): Offer promos, event promos and customer stories are built on one fact you supply: the offer, the event details, or a customer's words or result. Put it in the brief and the clip runs straight through; leave it out and the AI stops to ask. - [Get your logo into a social clip](https://help.clevera.ai/docs/social-clips/get-your-logo-into-a-clip.md): Social clips find your logo automatically: from a logo file you attach, your website, your workspace logo or your footage. Learn the lookup order, how to make sure the right logo is used, and what happens when none is found. - [Understand music and sound effects in clips](https://help.clevera.ai/docs/social-clips/music-and-sound-in-clips.md): The AI picks a music track for every social clip from Clevera's library of 190 tracks and places sound effects from 279 more. Learn what you control before you generate, why the music fits the cut, and how to change both in the editor. - [Write a brief for a social clip](https://help.clevera.ai/docs/social-clips/write-a-social-clip-brief.md): A good social clip brief names one message, who it's for, the proof and what viewers should do next. See what to include, the length limits, examples for every clip type, and what to leave to the pills and your materials. ## How-to and demo videos - [Turn a screen recording into a how-to video](https://help.clevera.ai/docs/how-to-and-demo-videos/make-a-how-to-video.md): Turn a screen recording into a narrated step-by-step guide. Pick the kind of guide, add your recording, check the options and generate. The AI writes the voice-over, cuts dead time and zooms in on your clicks. - [Make a product demo from a recording](https://help.clevera.ai/docs/how-to-and-demo-videos/make-a-product-demo.md): A product demo shows your product working, narrated for buyers, launches or release notes. Pick one of five kinds, add a recording and the AI writes a tight, benefit-led voice-over with title cards and a closing call to action. - [Clean up or restyle a recording with Polish](https://help.clevera.ai/docs/how-to-and-demo-videos/polish-a-recording.md): Polish keeps your own voice and content. Clean-up cuts filler, retries and dead time; Styled for sharing wraps the whole recording in your template with a title card. Neither adds an AI voice-over. - [Use several recordings, pictures and PDFs in one video](https://help.clevera.ai/docs/how-to-and-demo-videos/combine-materials-in-one-video.md): A how-to or product demo can combine up to 3 recordings, 20 pictures or PDF pages and 3 PDFs. Set the order of the videos, say what each file is, and choose which pictures and pages appear on screen. - [Make a video from pictures or a PDF alone](https://help.clevera.ai/docs/how-to-and-demo-videos/make-a-video-from-pictures-or-a-pdf.md): No recording? A how-to or product demo can be made from screenshots, slides or PDF pages alone. The AI narrates each picture and holds it on screen for as long as its narration lasts. - [Use a video template for your brand](https://help.clevera.ai/docs/how-to-and-demo-videos/use-a-video-template.md): A video template sets the background, music, text style, transitions, intro and title cards and logo reveal of your how-to, demo and Polish videos. Pick one per video, make your own, and set a default for your workspace. - [Understand automatic zooms and cursor effects](https://help.clevera.ai/docs/how-to-and-demo-videos/automatic-zooms-and-cursor.md): Clevera zooms in on your clicks and typing automatically and redraws your cursor smoothly. Here's how the desktop app's click and cursor data drives the camera, what changes for uploads, and what you can adjust afterwards. ## Website research - [Research a website for a social clip](https://help.clevera.ai/docs/website-research/research-a-website.md): Add a website to a social clip and the AI visits it, reads up to five pages and saves the pictures, videos and facts your clip needs. Learn how to start research, steer it with a note, reuse past research and read the results. - [Understand how website research works](https://help.clevera.ai/docs/website-research/how-website-research-works.md): What happens after you press Start research: the cloud browser, the five-page visit, the screenshots and pictures, how the AI reads it all for your clip, how long it takes, what it can't do and how your results are reused. - [Fix a website the AI couldn't read](https://help.clevera.ai/docs/website-research/fix-an-unreadable-website.md): Every message you can see when website research can't read a site, from security checks and sign-in pages to empty pages and PDF links, with what each means and how to get your social clip made anyway. ## Desktop app - [Install the Clevera desktop app](https://help.clevera.ai/docs/desktop-app/install-the-desktop-app.md): Install the Clevera desktop app on a Mac or Windows PC: system requirements, where to download it, and the setup steps you see the first time you open it. - [Sign in to the desktop app](https://help.clevera.ai/docs/desktop-app/sign-in-to-the-desktop-app.md): Sign in to the Clevera desktop app through your browser, choose which workspace your recordings go to, and fix a sign-in that doesn't finish. - [Grant the permissions Clevera needs to record](https://help.clevera.ai/docs/desktop-app/grant-recording-permissions.md): Turn on the permissions Clevera needs to record: Screen Recording, Accessibility and Input Monitoring on a Mac, Screen Recording and Mouse & Keyboard Capture on Windows, plus Microphone and Camera if you use them. Fix a permission that won't stick. - [Understand what the desktop app captures](https://help.clevera.ai/docs/desktop-app/what-the-desktop-app-captures.md): What the Clevera desktop app records while you record — screen, cursor, clicks, keystrokes, audio and camera — why the cursor isn't burned into the video, how typed text is handled, and the one-time consent screen on a Mac. - [Record your full screen, a display or an app](https://help.clevera.ai/docs/desktop-app/record-screen-display-or-app.md): Record your whole screen, one of several displays or a single app with the Clevera desktop app: the recording window, the confirmation overlay, the countdown, and what happens when you stop. - [Record a window or a custom area](https://help.clevera.ai/docs/desktop-app/record-a-window-or-area.md): Record a single window or a part of your screen with the Clevera desktop app, resize a window to a standard size such as 1920 × 1080 before you record, and fix window and area errors. - [Add your microphone, camera or system audio](https://help.clevera.ai/docs/desktop-app/add-mic-camera-system-audio.md): Record your voice, your webcam or the sound from your apps with the Clevera desktop app: picking devices, the camera bubble, and when system audio is recorded or skipped. - [Pause, restart or cancel a recording](https://help.clevera.ai/docs/desktop-app/pause-restart-or-cancel.md): Use the Clevera recording control bar to pause, resume, restart, cancel or finish a recording, and learn which ways of restarting or cancelling skip the confirmation on Mac and Windows. - [Use keyboard shortcuts while recording](https://help.clevera.ai/docs/desktop-app/desktop-app-keyboard-shortcuts.md): Every Clevera desktop app keyboard shortcut on macOS and Windows — pause, restart, cancel, finish, speaker notes, hide controls — and how to change or turn them off. - [Use speaker notes viewers never see](https://help.clevera.ai/docs/desktop-app/use-speaker-notes.md): Keep talking points, URLs and reminders in a sticky note that stays on top of your screen while you record but is never captured in the video. - [Keep desktop icons and the menu bar out of a recording](https://help.clevera.ai/docs/desktop-app/hide-desktop-clutter.md): Leave desktop icons, the macOS menu bar or the Windows taskbar out of full-screen recordings, and other ways to keep notifications, private windows and clutter out of your video. - [Find your recording after it uploads](https://help.clevera.ai/docs/desktop-app/find-your-recording-after-upload.md): What happens after you stop a desktop recording: the upload window, where the recording opens in Clevera, processing, the 60-minute limit, and what to do if the upload fails. - [Change desktop app settings](https://help.clevera.ai/docs/desktop-app/desktop-app-settings.md): Every Clevera desktop app setting and its default on Mac and Windows — countdown, start sound, system audio, camera preview and the Mac-only app options — plus the More menu, the Windows tray menu and sending logs to support. - [Update the desktop app](https://help.clevera.ai/docs/desktop-app/update-the-desktop-app.md): Keep the Clevera desktop app up to date on Mac and Windows, understand why an outdated app can't record, and fix an update that fails. - [Uninstall the desktop app](https://help.clevera.ai/docs/desktop-app/uninstall-the-desktop-app.md): Remove the Clevera desktop app from a Mac or Windows PC, including its settings, sign-in, logs and permissions. Your recordings and videos in Clevera aren't affected. - [Send your desktop app logs to support](https://help.clevera.ai/docs/desktop-app/send-desktop-app-logs.md): Support may ask for your Clevera desktop app logs when a recording fails or the app misbehaves. Open Submit logs on Mac or Windows, see exactly what the logs contain, send them in two clicks, or zip the files yourself if the app won't open. ## Record with AI - [Let the AI record your product with Record with AI](https://help.clevera.ai/docs/record-with-ai/record-with-ai.md): Record with AI opens your site or app in a cloud browser and records the steps you describe, while you watch live. Learn how to start a recording, what each option does, what you see, how long it takes and what to do when it doesn't finish. - [Sign in or take over during Record with AI](https://help.clevera.ai/docs/record-with-ai/take-over-record-with-ai.md): Take the browser from the AI during Record with AI to sign in, enter a code or fix a wrong turn, then hand it back with a note. Covers the three sign-in options, saved sign-ins, what the AI asks you for and the time limits. - [Keep your accounts safe during Record with AI](https://help.clevera.ai/docs/record-with-ai/record-with-ai-security.md): How Clevera handles your sign-ins and data when the AI records your product: where the browser runs, what happens to a login you give it, how saved sign-ins work, what the AI will never do and what ends up in the recording. ## Editing - [Find your way around the video editor](https://help.clevera.ai/docs/editing/video-editor-tour.md): A tour of the video editor for how-to videos, product demos and Polish videos: the top bar, the Script, Style, Audio, Zoom and Elements tabs, the timeline, who can edit, and which edits use credits. - [Edit the script and voice-over](https://help.clevera.ai/docs/editing/edit-the-script.md): Edit the voice-over line of any step in a how-to video or product demo and Clevera records it again in the video's voice. Add, mute or delete narration, choose what plays under each step, and see what it costs. - [Change the style, background and captions](https://help.clevera.ai/docs/editing/change-style-and-captions.md): Use the Style tab to change the background around your recording, the cursor's size and click sound, the captions and their look, and the camera overlay. Every setting, default and what it costs. - [Change voice, music and sound](https://help.clevera.ai/docs/editing/change-voice-and-music.md): Use the Audio tab to switch the AI voice that reads your voice-over, pick, shape or turn off the background music, and set your microphone and system audio in Polish videos. What each change costs. - [Adjust zooms and camera moves](https://help.clevera.ai/docs/editing/adjust-zooms.md): Turn automatic zooms off, change their level, add your own, or draw a zoom-and-pan path in the video editor's Zoom tab. How zooms follow your cursor, every setting and its default. - [Add and edit elements](https://help.clevera.ai/docs/editing/add-elements.md): Put text, images, video overlays, blur, highlights, shapes, emoji, audio and sound effects on top of your video from the Elements tab. Place, time and animate them, and add full-screen scenes and transitions. - [Edit a social clip](https://help.clevera.ai/docs/editing/edit-a-social-clip.md): Find your way around the social clip editor: change words, pictures, voice-over lines, music, sound effects and captions by hand, use the timeline and shortcuts, and see what only the assistant can change. - [Ask the assistant to change your video](https://help.clevera.ai/docs/editing/use-the-video-assistant.md): Ask the editor's assistant a question or describe a change in your own words. What it can and can't change in videos from a recording and in social clips, how to undo its edits, its limits, and how its work is charged. - [Translate a finished video](https://help.clevera.ai/docs/editing/translate-a-video.md): Translate a finished how-to video, product demo or social clip from the editor's language menu. Each language becomes its own version with a new voice-over. Usually 3–10 credits per language. - [Restore an earlier version of a video](https://help.clevera.ai/docs/editing/restore-a-video-version.md): Open a video's revision history to see every change, preview an earlier version, and restore the whole video or only its captions, music, look or layers. Restoring is free and can be undone. - [Use sync and pacing to match footage to narration](https://help.clevera.ai/docs/editing/use-sync-and-pacing.md): Choose which parts of your recording play under each narrated step, and how fast: add and trim clips, set speeds from 0.5× to 8×, hold a frame with a freeze, and read how video and narration fit. - [Understand the timeline](https://help.clevera.ai/docs/editing/understand-the-timeline.md): What each lane of the video editor's timeline holds, which blocks you can move or trim and why steps can't be, hide vs mute vs delete, the music lane, splitting clips, aspect ratio and crop. - [Use voice tags in narration](https://help.clevera.ai/docs/editing/use-voice-tags.md): Add pauses, laughs, sighs and tone cues to a narration line with voice tags. Every tag, what Built-in, ElevenLabs and avatar voices do with each one, and tips for natural results. - [Change event speed and visibility in older recordings](https://help.clevera.ai/docs/editing/use-event-settings.md): In videos made from recordings captured with an older desktop app, use Event settings to speed up, slow down or hide each recorded click, scroll or pause under a step. - [Draw a zoom and pan path](https://help.clevera.ai/docs/editing/draw-a-camera-path.md): Make a zoom go exactly where you want: Auto vs Advanced, the Zoom & pan window, points, Smooth, Magnetic and Snap motion, limits, and a worked example. - [Edit scenes and cards](https://help.clevera.ai/docs/editing/edit-scenes-and-cards.md): What intro cards, title cards, logo reveals, lists, text beats, video scenes, clips and the video cover are, how to add them, every field you can edit, card backgrounds including animated motion backgrounds, and how scene templates work. - [Understand language versions of a video](https://help.clevera.ai/docs/editing/understand-language-versions.md): Each language of a video is its own version. What every language shares (the recording, crop, aspect ratio), what each keeps for itself, why edits after translating stay in one language, and how to update translations. ## Articles - [Turn a recording into an article](https://help.clevera.ai/docs/articles/make-an-article.md): Turn one screen recording into a how-to article, troubleshooting page, SOP, blog post or product update, with screenshots taken from the recording. Covers every setting, how screenshots are picked, cost and what to do when it fails. - [Edit an article and its screenshots](https://help.clevera.ai/docs/articles/edit-an-article.md): Write and format an article in the editor, add blocks with "/", use the quick AI actions, and replace, caption or capture screenshots with your own markers from the recording. - [Ask the assistant to change your article](https://help.clevera.ai/docs/articles/use-the-article-assistant.md): Ask the article assistant to rewrite, shorten, proofread, add sections or tables, answer questions about the article or recording, and translate it. What it can and can't do, how undo and review work, limits and credits. - [Write an article together with your team](https://help.clevera.ai/docs/articles/collaborate-on-an-article.md): Edit an article with teammates at the same time: who can join, what you see, what "Edit anyway" does when live editing is down, and how Reload latest and Keep mine protect everyone's work. - [Restore an earlier version of an article](https://help.clevera.ai/docs/articles/restore-an-article-version.md): Every change to an article is kept in revision history. Find a version by person, source, name or text, preview it, compare it with the current article, and restore it, with Undo restore if you change your mind. - [Export or publish an article](https://help.clevera.ai/docs/articles/export-an-article.md): Download an article as PDF, Word, HTML, OpenDocument, EPUB or Markdown, share it with a link, embed it on your site, Notion or Confluence, or publish it straight to your help center, docs or wiki. ## Exports and sharing - [Export a video as MP4](https://help.clevera.ai/docs/exports-and-sharing/export-a-video.md): Download any video or social clip as an MP4 (H.264, 60 fps) in 1080p, 2K or 4K. Exports never use credits. Covers resolutions per plan, Free limits, render history, 90-day file retention and every error message. - [Understand on-device and cloud rendering](https://help.clevera.ai/docs/exports-and-sharing/on-device-and-cloud-rendering.md): Clevera renders your MP4 in your browser first and hands it to our servers when your device can't. Learn what each label means, when you can close the tab, device requirements, Free server-render limits and where the file goes. - [Remove the Clevera watermark](https://help.clevera.ai/docs/exports-and-sharing/remove-the-watermark.md): Free exports, share pages and embeds carry a "Made with Clevera" badge. Upgrade to Starter or Pro to remove it, render again for a clean MP4, and add your own logo to the player. - [Share a video with a link](https://help.clevera.ai/docs/exports-and-sharing/share-a-video.md): Turn on a share link so anyone can watch a video in the browser with no sign-in. Covers copying the link, who can open it, turning it off, what viewers see, and why there's no password or expiry. - [Embed a video or article on your site](https://help.clevera.ai/docs/exports-and-sharing/embed-a-video.md): Embed a Clevera video or article on your website, WordPress, Webflow, Framer, Notion or Confluence. Covers the HTML code and link options, every embed setting and default, sizing, and why an embed stops working. - [Attach a companion article to a shared video](https://help.clevera.ai/docs/exports-and-sharing/attach-a-companion-article.md): Show an article under a shared video, or a video above a shared article, on the share page and in every embed. Covers picking a companion, automatic companions, who sees it, and what to do when it doesn't show. - [Read video analytics](https://help.clevera.ai/docs/exports-and-sharing/read-video-analytics.md): Read views, completion and watch time for your shared videos and articles, for the whole workspace or one item. Explains exactly how a view is counted, every filter, number and card, and why your own plays don't show. ## Credits and billing - [Understand credits](https://help.clevera.ai/docs/credits-and-billing/understand-credits.md): How Clevera credits work: the three kinds of credits in your workspace wallet, the order they are spent in, monthly refills (yearly plans too), what is always free, and what happens when a job runs past your balance. - [See what each kind of video costs](https://help.clevera.ai/docs/credits-and-billing/credit-costs.md): The usual credit range for every kind of video, social clip, article and translation, what makes a job cost more or less, what is charged on top, and what is always free — with worked examples. - [Know when credits are charged](https://help.clevera.ai/docs/credits-and-billing/when-credits-are-charged.md): When Clevera checks and charges credits: the estimate before you generate, the balance you need to start, charging as the AI works, jobs that run past your balance, and what happens to credits when you stop a generation or one fails. - [Check where your credits went](https://help.clevera.ai/docs/credits-and-billing/check-credit-usage.md): Use the Usage page to see how many credits your workspace used, on what, by whom and from which kind of credits, compare each job with its estimate, forecast whether credits will last the cycle, and export the history as CSV. - [Buy extra credits](https://help.clevera.ai/docs/credits-and-billing/buy-extra-credits.md): Buy packs of 1,000 credits ($50 each, 1–10 at a time) on Starter or Pro when a busy month needs more. Bought credits never expire. You can also switch on a low-credit reminder that emails you a payment link at 90 %. - [Earn credits by inviting friends](https://help.clevera.ai/docs/credits-and-billing/earn-credits-with-referrals.md): Share your invite link: when a friend subscribes to a paid plan, you get 500 bonus credits and they get 250. Credits arrive 14 days after their first payment and never expire. Limits, statuses and terms explained. - [Understand what website research and Record with AI cost](https://help.clevera.ai/docs/credits-and-billing/cost-of-research-and-record-with-ai.md): Website research and Record with AI are billed in credits by the work the AI actually does, on top of your video's estimate. See what makes them cost more or less, where the charges show up, what's free and how to keep the cost down. - [Choose a plan](https://help.clevera.ai/docs/credits-and-billing/choose-a-plan.md): Compare Free, Starter, Pro and Custom: monthly and yearly prices, included credits, creator seats, export resolution, social clips and the AI avatar, with the full Pro seat price list and how to subscribe. - [Know what the Free plan includes](https://help.clevera.ai/docs/credits-and-billing/free-plan-limits.md): What you can make on Clevera's Free plan: 100 credits a month, videos up to 3 minutes, one generation at a time, 15 watermarked 1080p exports a month — plus every message Free shows and how to get past it. - [Change your plan or seats](https://help.clevera.ai/docs/credits-and-billing/change-your-plan.md): Upgrade, downgrade, switch between monthly and yearly, or add and remove Pro seats. Upgrades start now at a prorated price with a share of the extra credits; downgrades and fewer seats start at your renewal. - [Cancel or restart your subscription](https://help.clevera.ai/docs/credits-and-billing/cancel-or-restart.md): Cancel a Starter or Pro subscription from Billing: it runs to the end of the period you paid for, then the workspace moves to Free and keeps everything you made. Restore it before then, or subscribe again later. - [Fix a failed payment](https://help.clevera.ai/docs/credits-and-billing/fix-a-failed-payment.md): When a subscription payment fails, Clevera limits the workspace until it is paid. See what is blocked, update your payment details from Billing, and complete any remaining charges to restore full access. ## Workspaces and teams - [Understand workspaces, roles and creator seats](https://help.clevera.ai/docs/workspaces-and-teams/roles-and-creator-seats.md): How Clevera workspaces work: the four roles and what each can do, which roles take a paid creator seat and which are free, how many seats each plan has, and who spends the workspace's shared credits. - [Invite teammates](https://help.clevera.ai/docs/workspaces-and-teams/invite-teammates.md): Invite people to your Clevera workspace as Content Creators, Administrators or free Editors: how seats are counted, what the invitee receives, when invitations expire, who can accept them, how to resend or revoke one, and every error you might see. - [Transfer workspace ownership](https://help.clevera.ai/docs/workspaces-and-teams/transfer-workspace-ownership.md): Hand a Clevera workspace to another member: who can do it, the steps, what changes for you and the new owner (billing, seats, roles), and the error messages you might see. - [Organize videos in collections and folders](https://help.clevera.ai/docs/workspaces-and-teams/organise-collections.md): Group videos and articles into collections, sort them into folders (one level, one folder per item), and control who can open or edit each collection with Team-wide, Private or Specific people access. - [Find, filter and sort your content](https://help.clevera.ai/docs/workspaces-and-teams/find-your-content.md): Use the Content page to find any video, clip or article: All, Mine, Shared and Trash tabs, search, Type/Creator/Collection/Status/Date filters, sorting, grid/table/list views and keyboard shortcuts. - [Move, share or delete several items at once](https://help.clevera.ai/docs/workspaces-and-teams/bulk-actions.md): Select several videos, clips or articles on the Content page and move them to a collection or folder, copy their links, or move them to the trash at once. Covers the bulk bar, the ⋯ item menu, the 500-item limit and permissions. - [Delete and restore videos and articles](https://help.clevera.ai/docs/workspaces-and-teams/restore-from-trash.md): Deleted videos, clips and articles stay in the trash for 7 days. Learn where to delete from, what happens to share links and embeds, how to restore an item, delete it forever or empty the trash, and who can do each. - [Choose which notifications you get](https://help.clevera.ai/docs/workspaces-and-teams/notification-settings.md): The bell in the sidebar collects your notifications. Choose which kinds reach you, as a pop-up, quietly in your inbox or by email, for all workspaces or just one, and which ones are always on. - [Get workspace reports by email](https://help.clevera.ai/docs/workspaces-and-teams/email-reports.md): Get a weekly, twice-weekly or monthly report on your workspace, a recap of your own videos and a reminder when work is waiting on you. Choose the day, time and time zone, send a test, or pause them. ## Integrations - [Publish articles to GitHub](https://help.clevera.ai/docs/integrations/publish-to-github.md): Connect GitHub and publish any Clevera article as a Markdown file to the repository and folder you pick: permissions, file names, front matter, images, updates and every error message. - [Publish articles to your other tools](https://help.clevera.ai/docs/integrations/integrations-overview.md): Connect Notion, Confluence, Google Docs, ClickUp, GitBook, ReadMe and more to your workspace, then publish any Clevera article to them. What each tool receives, who can connect, how re-publishing works and how images and videos are carried. - [Publish articles to Notion](https://help.clevera.ai/docs/integrations/publish-to-notion.md): Connect Notion, choose which pages Clevera may use, and publish articles as Notion pages with uploaded screenshots and the video at the top. How blocks convert, how Replace works, and how to revoke access. - [Publish articles to Confluence](https://help.clevera.ai/docs/integrations/publish-to-confluence.md): Connect Confluence Cloud and publish Clevera articles as pages in a space, with screenshots attached to the page. Permissions to grant, how panels and steps convert, how Replace keeps the page history, and every error. - [Publish articles to GitLab](https://help.clevera.ai/docs/integrations/publish-to-gitlab.md): Connect GitLab.com and publish any Clevera article as a Markdown file to the project and folder you pick: permissions, protected branches, file names, images, updates and every error message. - [Publish articles to Bitbucket](https://help.clevera.ai/docs/integrations/publish-to-bitbucket.md): Connect Bitbucket Cloud and publish any Clevera article as a Markdown file to the repository and folder you pick: permissions, branch restrictions, file names, images, updates and every error message. - [Publish articles to Google Docs](https://help.clevera.ai/docs/integrations/publish-to-google-docs.md): Connect a Google account and publish Clevera articles as new Google Docs in My Drive, with screenshots copied into the document. What Clevera can access, how formatting converts, why every publish makes a new document, and every error. - [Publish articles to ClickUp](https://help.clevera.ai/docs/integrations/publish-to-clickup.md): Connect ClickUp and publish Clevera articles as ClickUp Docs in the Workspace you pick. Which Workspaces Clevera can use, how screenshots and callouts appear, how Replace updates the same Doc, and every error. - [Publish articles to GitBook](https://help.clevera.ai/docs/integrations/publish-to-gitbook.md): Connect GitBook with a personal access key and publish Clevera articles as pages in your GitBook spaces. Where to create the key, picking sites, how hints and embeds convert, how Replace overwrites the page, and every error. - [Publish articles to Help Scout Docs](https://help.clevera.ai/docs/integrations/publish-to-help-scout.md): Connect Help Scout with a Docs API key and publish Clevera articles straight to your Docs site: choosing the site and collection, how images and video come across, updates and every error message. - [Publish articles to ReadMe](https://help.clevera.ai/docs/integrations/publish-to-readme.md): Connect a ReadMe project with its API key and publish Clevera articles as guides in the category you pick, with screenshots uploaded to ReadMe. How callouts and video convert, how updates work, and every error. - [Add a Clevera help center to WordPress](https://help.clevera.ai/docs/integrations/connect-wordpress.md): Install the Clevera plugin, connect your WordPress site to a workspace and add a Clevera Help Center block or Elementor widget that shows a collection's videos and articles, kept up to date automatically. ## Troubleshooting - [My video couldn't be finished](https://help.clevera.ai/docs/troubleshooting/generation-failed.md): Your video or article stopped with "We couldn't finish this one". Find the exact message you see, what caused it and how to fix it: a missing fact, a link that couldn't be read, a problem on our side, or a run that stopped making progress. - [My video came out silent, without music or without the avatar](https://help.clevera.ai/docs/troubleshooting/heads-up-warnings.md): Your video finished, but the generation page showed an amber Heads-up note: no voice, no music, no avatar, a website it couldn't read or a recording it couldn't watch closely. Here is what each note means and how to fix the video. - [My recording didn't upload](https://help.clevera.ai/docs/troubleshooting/recording-did-not-upload.md): Your desktop recording or MP4 upload didn't reach Clevera, or it uploaded but couldn't be processed. Keep the app open, retry the upload, and match the exact message you see to its cause and fix, on Mac, Windows or the web. - [Clevera can't record my screen](https://help.clevera.ai/docs/troubleshooting/cannot-record-screen.md): The desktop app won't start a recording, or stops with an error. Work through the quick checks, then match the exact message to its fix: missing permissions, an app update, your workspace role, the network, or the window you picked, on Mac or Windows. - [My export stopped or failed](https://help.clevera.ai/docs/troubleshooting/export-failed.md): Your MP4 export stopped, failed or won't start. Find the exact message in the Download tab or your inbox, see why it happened and how to get the file: closed tabs, browser crashes, Free plan limits, payment locks, maintenance and render limits. - [I ran out of credits](https://help.clevera.ai/docs/troubleshooting/out-of-credits.md): Your workspace is low on or out of credits. See what still works (editing, exports, sharing and recording), what needs credits, every message you may see, and the fastest way to get more on your plan: a credit pack, an upgrade, bonus credits or the monthly refill. - [Clevera asks me to refresh the page](https://help.clevera.ai/docs/troubleshooting/refresh-after-an-update.md): When we release an update, Clevera asks you to refresh. Here's what "Clevera has been updated", the update banner and "Clevera needs a refresh" mean, and how Clevera waits for saves, exports and uploads first. - [Contact support](https://help.clevera.ai/docs/troubleshooting/contact-support.md): Chat with Clevera support from inside the app, in your own language. Attach screenshots, get an email when we reply, and see what to include and what we can see about your account. ## Security and SSO - [Understand single sign-on (SSO) in Clevera](https://help.clevera.ai/docs/security-and-sso/sso-overview.md): What single sign-on does in Clevera: which plan includes it, SAML 2.0 vs OpenID Connect, who can sign in with it, Require SSO, and what happens to existing members and passwords. - [Set up SSO with SAML 2.0](https://help.clevera.ai/docs/security-and-sso/set-up-saml-sso.md): Connect Clevera to your identity provider with SAML 2.0: the Entity ID and ACS URL to give your IdP, signing and Name ID settings, the attributes Clevera reads, every setup field, testing and turning SSO on. - [Set up SSO with OpenID Connect](https://help.clevera.ai/docs/security-and-sso/set-up-oidc-sso.md): Connect Clevera to your identity provider with OpenID Connect: the redirect URI, scopes and client authentication your IdP needs, the claims Clevera reads, every setup field, testing and turning SSO on. - [Set up SSO with Okta](https://help.clevera.ai/docs/security-and-sso/sso-with-okta.md): Step-by-step Okta setup for Clevera single sign-on, with SAML 2.0 or OpenID Connect: the Okta app settings, which Okta values go into which Clevera field, assigning people, and testing. - [Set up SSO with Microsoft Entra ID](https://help.clevera.ai/docs/security-and-sso/sso-with-microsoft-entra-id.md): Step-by-step Microsoft Entra ID (Azure AD) setup for Clevera single sign-on, with SAML 2.0 or OpenID Connect: the enterprise app or app registration, signing, claims, which values go where, and testing. - [Set up SSO with Google Workspace](https://help.clevera.ai/docs/security-and-sso/sso-with-google-workspace.md): Step-by-step Google Workspace setup for Clevera single sign-on: an internal OAuth client for OpenID Connect, or a custom SAML app in the Google Admin console, with which values go into which Clevera field. - [Fix SSO sign-in problems](https://help.clevera.ai/docs/security-and-sso/troubleshoot-sso.md): Every single sign-on message in Clevera, what causes it and how to fix it: on the sign-in page, after your identity provider, while saving the setup, in Run test, and on sign-out. - [Delete your account](https://help.clevera.ai/docs/security-and-sso/delete-your-account.md): Delete your Clevera account for good: what to do first, the steps, what's removed right away and over the next few hours (including workspaces you own and their subscriptions), and the messages you might see. - [Delete a workspace](https://help.clevera.ai/docs/security-and-sso/delete-a-workspace.md): Permanently delete a Clevera workspace as its owner: what to save first, the steps, what's deleted for every member (videos, files, subscription, credits), and the messages you might see. - [See where you're signed in and sign out other sessions](https://help.clevera.ai/docs/security-and-sso/manage-signed-in-sessions.md): See every browser and desktop app signed in to your Clevera account, and sign out all of them except the one you're using. What it signs out, and what to do if you sign in with Google or SSO. - [Understand how Clevera protects what's on your screen](https://help.clevera.ai/docs/security-and-sso/protect-whats-on-your-screen.md): What Clevera masks automatically when it reads your recordings, research, pictures and PDFs, what it never blurs or hides, and how to cover private details yourself before you share a video. ## Optional - [Changelog](https://help.clevera.ai/changelog): New features, improvements and fixes in Clevera (RSS: https://help.clevera.ai/changelog/rss.xml). - [Article version history, collection folders and a calmer editor](https://help.clevera.ai/changelog/2026-10-12-article-history-folders-calmer-editor): Articles get a full version history, collections get folders, the share page and player are rebuilt, and the editor, Compose and settings pages move to one compact design, with faster exports and many fixes. - [The new Clevera: start from one sentence, social clips, Record with AI and credits](https://help.clevera.ai/changelog/2026-10-09-new-clevera): Start any video from one sentence on Home, make social clips directed by AI, let the AI research your website or record your product, and pay with credits on new plans with a Free tier. - [Prices in US$, better Chinese, Japanese and Korean captions, and larger Windows recordings](https://help.clevera.ai/changelog/2026-09-29-prices-in-usd-cjk-captions): Prices now show as US$, captions and title cards handle Chinese, Japanese and Korean text, captions can be regenerated, and large Windows recordings process reliably. - [Steadier on-device exports and fairer plan changes](https://help.clevera.ai/changelog/2026-09-04-steadier-exports-plan-changes): Exports in your browser no longer stall on Windows or in Brave, plan downgrades wait until your renewal date, and ownership can be transferred on full two-seat workspaces. - [More reliable exports and safer account deletion](https://help.clevera.ai/changelog/2026-08-20-reliable-exports-account-deletion): Exports match the editor more closely, account deletion finishes cleanly, and several editor and article fixes. - [More accurate articles and steadier timeline zoom](https://help.clevera.ai/changelog/2026-07-18-article-accuracy-timeline-sync): Generated articles match video frames to steps more accurately, and the timeline keeps your focus when you zoom. - [Live chat support, text beats and animated lists](https://help.clevera.ai/changelog/2026-07-10-live-chat-text-beats-lists): Reach support from inside Clevera, and add text beats, animated lists and looping shapes to your videos. - [Auto-captions, animated emoji and background music controls](https://help.clevera.ai/changelog/2026-07-03-captions-emoji-music-controls): Generate styled captions for your videos, add shapes and animated emoji, and control when background music plays. - [Record a custom area of your screen](https://help.clevera.ai/changelog/2026-06-29-area-recording): Choose area capture when you start a recording to record one window or section instead of the whole display. - [A simpler way to create, new video formats and templates](https://help.clevera.ai/changelog/2026-06-27-simpler-way-to-create): Recordings and finished content are now separate, with a guided Create flow, new video formats, templates, AI rules and a more capable editor. - [Silent scenes and independent segment trims](https://help.clevera.ai/changelog/2026-06-06-silent-scenes): Insert silent scenes for pauses and section breaks, and trim one scene without affecting the others. - [Freeze frames in video segments](https://help.clevera.ai/changelog/2026-06-05-freeze-frames): Hold on a frame inside a scene for emphasis or pacing without re-recording. - [New scene editor, title cards and redesigned transitions](https://help.clevera.ai/changelog/2026-06-04-scene-editor-transitions): Match footage to your voice-over with Edit Sync and Pacing, add title cards and logo reveals, and pick from redesigned scene transitions. - [Video covers and publishing to documentation tools](https://help.clevera.ai/changelog/2025-10-20-video-cover-doc-integrations): Open videos with a customizable cover, and publish articles to Zendesk, Notion, Confluence and other documentation tools. - [Articles from your recordings, with a full editor](https://help.clevera.ai/changelog/2025-10-19-article-generation-and-editor): Turn a screen recording into a structured article alongside the video, and refine it in the new article editor.