Doc sites
Turn your articles into a hosted help center with search, an AI assistant, analytics and your own domain.
19 articles
Understand doc sitesDoc sites turn your Clevera articles into a hosted help center with search, an AI assistant, reader feedback and languages. Here is what readers get, who can do what, and what costs credits.5 min readCreate a doc siteCreate a hosted help center in three steps: name it and pick its free address, choose the articles that go on it, and give it a logo, colour and font. Covers address rules, languages, limits and what happens after Create site.7 min readAdd and organize pages on a doc siteBuild your doc site's navigation on the Pages screen: add articles, links and site pages, group them into sections, follow a collection folder, feature pages on the home page and set each page's address, menu title, summary and SEO.10 min readWrite pages for a doc siteWrite a new article straight on your doc site, blank or from an AI draft, edit and preview pages in place, read page statuses, and add articles to a site from Content, the article editor or the Share window.7 min readCreate site pages for a doc siteAdd About, landing, FAQ and legal pages to a doc site: pick a template and layout, choose where it shows in your menus, let the AI draft it from your site, translate it, and mark it ready to publish.10 min readCustomize how a doc site looksSet a doc site's logo, favicon, brand color, fonts, corners, default theme and home page header, and choose whether the "Powered by Clevera" badge shows. Preview every change before you save and publish.6 min readPublish a doc sitePut your doc site's changes live: review and leave out changes before you publish, let it publish automatically, schedule pages, see every version in Publishing, roll back, pin versions, and unpublish or delete a site.8 min readDoc site plans and limitsWhat each Clevera plan includes for doc sites: number of sites, custom domains, private sites, assistant answers, languages, redirects, history and navigation limits, plus the hard limits and what happens to your sites when you downgrade.6 min readSet up the doc site assistantTurn on the AI assistant on your doc site, set its name, tone and fallback, manage starter questions, and see how many answers your plan includes each month.8 min readSet up a doc site's header and footerBuild a doc site's menus in Navigation: header links, dropdown menus, buttons and the search pill, footer columns, legal links, social links and footer text. Includes link targets, limits per plan and translating labels.6 min readRead doc site insightsSee how readers use your doc site: traffic, searches that found nothing, page feedback and assistant questions, plus history per plan, your own analytics tools and doc site notifications.9 min readConnect a custom domain to a doc siteServe your doc site on a subdomain you own, like help.example.com: add one plain CNAME record, check it, and Clevera issues the certificate. Steps per provider, every status, and fixes for proxied, flattened, CAA and certificate problems.22 min readCollect reader feedback and messagesAsk readers whether a page helped, customize the question and reasons, and (on Starter and up) let them email you through a contact form sent to one confirmed address.7 min readPublish a doc site changelog and redirectsWrite, schedule and translate changelog entries with an RSS feed, and keep old addresses working with automatic and manual redirects on your doc site.8 min readImport and export a doc siteMove your help center from Mintlify, GitBook, Zendesk, Intercom and other platforms into a doc site, review the report or undo it, and export a site as an HTML or Markdown zip.10 min readControl who can read a doc siteMake a doc site public, protect it with a shared password, or limit it to members of your workspace. Sign readers out, and choose how search engines and AI tools see a public site: indexing, sitemap, llms.txt and the social card.5 min readFix doc site problemsWhat each doc site message means and how to fix it: refused or failed publishes, page statuses, custom domains, private sites, the assistant, paused or offline sites, imports, the contact form and site addresses.12 min readAdd languages to a doc sitePublish a doc site in more than one language: pick the site's languages and default language, translate articles, site pages, titles and menu labels, and see what readers get when a page isn't translated yet.5 min readConnect AI agents to your doc sitesLet Claude Code, Codex, ChatGPT or your own scripts draft, organize and publish doc site pages. Plans (Pro and up), the doc site permissions, site scoping and publishing rules, with links to the full AI agents & API guides.4 min read